Student Responsibilities

The following items need to be addressed EVERY semester to keep your benefits running smoothly:

Request for Benefits Form

This form needs to be filled out by every student every semester. You can fill out up to 3 semesters at a time, so you’ll only need to complete one each academic year. This form is used to let us know which semester you want to use your benefits for. We do not assume every students wants to use their benefits every semester, some students wish to conserve their benefits.

You can complete this form through CIS by clicking on the “Request VA Benefits” link in the "Finance" applet under "Tuition & Loans", or you can complete the PDF version.

Checking your UMail Regularly

UMail is our primary means of communication with students. We DO NOT send emails to personal email accounts (i.e. Hotmail, Gmail, Yahoo, etc.). If you are not checking your UMail regularly, you may not get paid on time, or at all. The emails we send out are to help you keep your benefits going as smoothly as possible. We do not send out junk mail.

Changing Majors

If you have changed your major with the University, you will also need to fill out a new “Request for benefits” form with our office to change it with the VA. Your major needs to match with the University and VA.

“Schedule Set” Emails

Thirty days before each semester, our office will send out an email to every student explaining how they can get their enrollment certifications sent to the VA as early as possible (meaning you get paid as early as possible). Be sure to check your UMail account regularly so that you do not miss this important email. The email roughly states that you will need to email us stating your schedule for the semester is set and that you do not plan to add/drop any more classes for that semester. Once we receive your response, we will send everything to VA to get your benefits moving for that semester. If we do not receive a response, we will wait until the last day to add/drop courses for the semester (which is usually 2-3 weeks after the semester has already started) and we will automatically submit everything for you at that time.

Your Benefits are Your Responsibility

Be proactive; don’t wait until the last minute. We will do our best to help you keep them running smoothly by sending out notifications if there are things you need to do (such as filling out a new request for benefits, or if you have registered for courses the VA will not pay for) but it is your responsibility to make sure you have done everything you need to do and that nothing else is required each semester. DO NOT wait until the first day of classes to check with us about what else you need to do. It can take the VA up to 8 weeks to process enrollment certifications each semester. If you are dependent on the funds for rent, living expenses, etc., then it is in your best interest to take care of things as early as possible.

Attending Classes

The VA pays you for attendance, not just registering for a class. If you stop attending you may receive an EU grade (an unofficial withdraw) which may create a debt with the VA.

Make Sure Your Courses Will Be Covered

Veterans Support Center

A. Ray Olpin Student Union
Room 418

200 South Central Campus Drive
Salt Lake City, Utah 84112

Office Hours

Weekdays 8:00 a.m. to 5:00 p.m.
(Closed Holidays)

Phone: (801) 587-7722
Email: vetservices@utah.edu