Student Consumer Complaints

Students who have a complaint against the University of Utah should first file a complaint with the institution.

If the University of Utah does not resolve the complaint, students may file a complaint with the Utah Board of Regents at www.higheredutah.org/sara. The Board of Regents will only consider complaints that were previously unresolved by the institution and may refer a complaint to another agency for investigation.

Students who have a complaint relating to issues that are covered by the Code of Student Rights and Responsibilities may follow the university’s process for filing a complaint.  The student code is found at http://regulations.utah.edu/academics/6-400.php.

Students who have a complaint relating to unfair, deceptive, and/or fraudulent business practices may file a complaint with the Division of Consumer Protection found at https://consumerprotection.utah.gov/complaints.html.

Students who have a complaint relating to the university’s quality of education or other issues appropriate for its accrediting body to consider may file a complaint with the Northwest Commission on Colleges and Universities at www.nwccu.org.

Copies of documents describing the university’s accreditation and state approval are available for review upon request, registrar@utah.edu.