You are here:

Verifications: Frequently Asked Questions

How late is the Verification Division Open?

Monday - Friday 8:00am - 4:45pm. Please see our Special Office Hours for additional information

How much does a verification cost?

Many verifications can be ordered through CIS is free of charge. Verifications needed for immediate processing and pick-up can be obtained from our service window for a $10.00 priority processing fee.

What type of payment is accepted?

The Verifications Division accepts Visa, Master Card, American Express, and Discover. Cash, check or money orders payable to the University of Utah are also accepted. We do not accept UCards.

How can I request a verification?

Requests for student record information may be made on CIS (if you attended after 1998), via mail, fax, email, or in person. All written requests must include the date and the student's signature.

Can someone else come and pickup or request a verification for me?

You may submit written authorization giving permission for a relative or friend to obtain or request a verification on your behalf. The statement should include the name of the friend or relative authorized to request the verification, the exact thing you need verified and your signature and the date you signed. The authorization must be presented in person or faxed to the Verifications Division at (801) 585-9151. The individual requesting the verification on your behalf must present picture identification.

Can I get a verification if there is a hold on my records?

Holds do not restrict the release of verifications.

What information can be given out without my consent?

Any information considered by the University of Utah to be directory information may be verified without the consent of the student.

Please refer to the FERPA information page for additional information, including what qualifies as directory information.

Is there a way that I can block my directory information from being given out without my permission?

Yes. You can restrict other parties from accessing your directory information by logging into the Campus Information Services and selecting "change release authorization" under "student records." You may also complete the form to restrict information at the Registration Division, Student Services Building, Second Floor, Window 13. Additional information regarding Student Privacy Rights is available online.

What do I need to get a verification in person?

Your picture ID and $10.00 payment (if verification is needed for immediate pick-up).

How long does it take for a verification request to be processed?

The processing time for verification requests is up to 3 business days. Because of an increased volume of requests, processing times may be longer at the beginning and end of each semester. Verification requests made in person by the student can be immediately processed for a $10.00 fee.

How is my enrollment status determined?

The following are credit hour requirements for full time and half time status at the University of Utah:

Student Full Time Half Time
Undergraduate 12+ hours per term 6 -11 hours per term
Graduate 9 hours per term 5-8 hours per term

I have a verification form from my lender/financial institution that needs to be completed. The form requires verification of my enrollment status as well as my tuition, scholarship, and financial aid information, can you complete this form for me?

The verifications division can only complete the portion of the form pertaining to your enrollment status. All other information will need to both be completed and signed off by the Income Accounting & Student Loans Office or the Financial Aid & Scholarships Office. If the portion pertaining to your financial information has been completed and signed off by the appropriate office, our office can complete the enrollment information, sign the form and include the University Seal.

What verifications letters are available?

The following letters can be requested free of charge through CIS or at our service window for a $10.00 priority processing fee:

  • Enrollment
  • Anticipated graduation date
  • Majors/degrees in progress
  • Class level (Freshman/Sophomore/Junior/Senior/Graduate)
  • Invitation letters

All other information may be verified by ordering a transcript. Custom letters cost $15.00 each and are not available for immediate processing.  

Transcripts and Verifications

Student Services Building,
2nd Floor, Window 17

Mailing Address

Transcripts & Verifications
201 S 1460 E Rm 250N
Salt Lake City, UT 84112-9056

Phone: (801) 581-5808
Fax: (801) 585-9151


Office Hours

Mon 8am-4:45pm
Tue 10am-4:45pm
Wed 8am-4:45pm
Thu 8am-4:45pm
Fri 8am-4:45pm

Last Updated: 6/15/17